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Terms & Conditions

Read our T&C's carefully before using our services.

These terms, together with subscribing to any of our services via the website or by email, have the nature of a contract concluded between us and you.

1. What is in these terms

1.1 In the event that we have entered or concluded an additional contract in writing, these terms supplement the contractual provisions. In the event of any discrepancy, the individual provisions of the contract take precedence over the provisions of these terms.

2. Who we are

2.1 Staxio (staxio.co.uk), referred to here by "We", "Us" or "Our".

2.2 We are registered, operate and based in the UK.

3. By using this website you accept these terms

3.1 By using our website and continuing to browse you confirm that you accept these terms and that you agree to comply with them.

3.2 If you do not agree to these terms, you must not use our website. We recommend that you print a copy of these terms for future reference.

4. Other terms that may apply to you

4.1 These terms refer to the following additional provisions, which also apply to your use of our website and services:

5. Potential changes to these terms

5.1 We can amend these terms from time to time, so we recommend that you regularly review the terms and take note of any changes. Any amended terms shall apply to you upon any renewal of any service received, or your subscription(s). By continuing to use the services you accept any change made to the terms.

6. Suspension or withdrawal of our website

6.1 Our website is made available free of charge.

6.2 We do not guarantee that our website, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our website for business and operational reasons.

6.3 You are also responsible for ensuring that all persons who access our website through your internet connection are aware of these terms and that they comply with them.

7. Transferring this agreement to someone else

7.1 We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights.

8. Safety of account details

8.1 If you choose, or you are provided with, a user identification code, password, or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third-party.

8.2 We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms.

8.3 If you know or suspect that anyone other than you knows your user password, please contact us immediately.

9. Usage of material on our website

9.1 We are the owner or the licensee of all intellectual property rights in our website and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. You may print off one copy and may download extracts of any page(s) from our website for your personal use and you may draw the attention of others within your organisation to content posted on our website.

9.2 You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

9.3 Our status (and that of any identified contributors) as the authors of content on our website must always be acknowledged. You must not use any part of the content on our website for commercial purposes without obtaining a licence to do so from us or our licensors.

9.4 If you print off, copy, or download any part of our website in breach of these terms your right to use our website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

9.5 The content on our website is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action based on the content on our website.

9.6 Although we make reasonable efforts to update the information on our website, we make no representations, warranties or guarantees, whether expressed or implied, that the content on our website is accurate, complete, or up to date.

10. Responsibility for viruses

10.1 We do not guarantee that our website will be secure or free from bugs or viruses.

10.2 You are responsible for configuring your information technology, computer programmes and platform to access our website. You should use your own virus protection software.

10.3 You must not misuse our website by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our website, the server on which our website is stored, or any server, computer or database connected to our website.

10.4 You must not attack our website via a denial-of-service attack or a distributed denial-of service attack. We will report any such breach to the relevant law enforcement authorities and we will cooperate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our website will cease immediately.

11. Rules about linking to our website

11.1 You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

11.2 You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

11.3 You must not establish a link to our website in any website that is not owned by you.

11.4 Our website must not be framed on any other website, nor may you create a link to any part of our website other than the home page.

11.5 We reserve the right to withdraw linking permission without notice.

11.6 If you wish to link to or make any use of content on our website other than that set out above, please contact us.

12. Privacy

12.1 You understand that by instructing us, you consent to the collection, use and processing of your personal data as set in our Privacy Policy in line with GDPR regulations and adhere to these terms.

13. Deliverables

13.1 With fixed quoted services, we will deliver the services and items detailed within the initial quote. These deliverables will be given an estimated timeframe, which could change.

13.2 With subscriptions, we offer the Web Design, Web Development, UI and UX services as part of all of our plans, as described in more detail in our subscriptions comparison tables.

14. Who can buy our services

14.1 We sell our services for both personal and business use. The recipients must comply with the local law of the country of delivery.

14.2 As we need to know who we are working with, you also agree not to misrepresent or omit any data for the creation and further use of your account and you agree to update such data to ensure that such data is current, complete and accurate.

15. Choosing a subscription

15.1 You can browse our website for different subscription options; once you find a subscription that you like and want to purchase, you can easily, by clicking subscribe, initiate the checkout procedure.

15.2 By completing the order for the subscription you explicitly authorise us to perform the ordered services.

15.3 You are obliged to pay any requested payment before the commencement of any subscription services, unless stated otherwise.

15.4 We may, from time to time and at our own discretion authorise a third-party (subcontractor) to assist us with the supply of services.

16. Duration of any subscription

16.1 Unless explicitly stated otherwise in a special offer or written contract between us, all monthly subscriptions shall commence upon first monthly payment and shall continue, subject to remaining terms, until terminated by you. If you are in the first 7 days, they will be cancelled immediately.

16.2 Without affecting any other right or remedy available to us:

  • We may terminate our cooperation with you with immediate effect by giving you written notice if you fail to pay any amount due under these terms on the due date for payment and remain in default not less than 7 days after being notified in writing to make such payment.
  • We reserve the right to suspend all services until payment has been made in full.

17. Cancellation (or pausing) of subscriptions

17.1 In the event that you request us to pause, or you manually cancel a subscription at any time, you will still receive the services until the end of the billing period. However, if you are in the first 7 days, services will terminate immediately. If you wish to terminate your subscription, we advise that you only pause it, as this will then be available to restart should it be required again.

18. Price of subscriptions and payment terms

18.1 The price of the subscriptions will be the price indicated on the pricing and order pages:

  • All prices are in GBP(£) only.
  • All prices are VAT exempt and therefore no VAT is added at any stage in the checkout.

18.2 It is your responsibility to ensure that your payment details are kept up-to-date for recurring payments.

18.3 All major UK credit and/or debit accounts are accepted methods for any payment. For quoted services and projects, you will be sent a secure payment link. Depending on the size and cost of the work, there might be an up-front payment required before work commences (usually 50%), with the full balance being paid no more than 30 days after your final balance is invoiced.

19. Our responsibilities

19.1 We as a provider undertake to:

  • Perform the services professionally, with quality and with the care of a good expert and in accordance with applicable regulations, technical regulations, standards and norms provided for such work and taking into account all the specifics of the environment in which services are provided, taking into account good business practices and protecting reputation and the interests of you as the customer.
  • Carry out obligations within the agreed deadlines specified in the correspondence between us.
  • Comply with applicable data protection legislation.
  • Inform you in writing form and in a timely manner about all circumstances that could affect or affect the proper and timely fulfilment of obligations.

19.2 You undertake to:

  • At our request and if it deems that the working conditions allow it, participate in full disclosure and the testing of the work.
  • Promptly provide us with all necessary information and materials for the smooth performance of services under these terms.
  • Keep us informed of any changes that in any way affect the implementation of these terms.
  • During the time of a project or subscription, provide us with everything necessary for the successful solution of possible problems (remote access, availability, access to other tools and online accounts).
  • In the event of a misinterpretation of the product implementation, you undertake to warn us immediately and allow us a reasonable time to rectify the problem satisfactorily.

19.3 You undertake to inspect the work performed as soon as possible after the normal course of events and to notify us immediately of any errors. If you find errors, you are obliged to inform us within 7 days.

20. Intellectual property rights

20.1 All intellectual property rights in the provided services are and shall remain the property of the customer unless the services come under a subscription which is cancelled within the first 7 days. Sometimes, third-party software licensing is required, but this will be negotiated by you directly, with any payments being made directly to the software provider or licensee.

21. Liability for performed services

21.1 Except as expressly and specifically provided in these terms:

  • We shall not be liable for any indirect or direct losses or damages from the use of the services, including i) loss of profits, (ii) loss of business, (iii) depletion of goodwill and/or similar losses or (iv) loss or corruption of data or information.
  • We shall have no liability for any damage caused by errors or omissions in any information, instructions or scripts provided to us by you in connection with the services, or any actions taken by us at your direction.
  • All guarantees, representations, conditions and all other terms of any kind whatsoever implied are to the fullest extent permitted by applicable law.

22. Publicity or advertising materials

22.1 By purchasing our services, you explicitly allow us to refer to you or our cooperation in all publicity or advertising materials or use you as a reference customer, without disclosing any information of a confidential nature. You furthermore explicitly allow us to use your logo and any designs for all such publicity, advertising or referencing purposes. If you do not wish for us to do so please make the request in writing via email.